Corporate Internet Banking

You will be able use the same RepublicOnline login credentials to access your accounts in all territories except Republic Bank (BVI) and Republic Bank (St. Maarten). Access across territories will be as follows:

• Shared RepublicOnline Access:
  • Republic Bank (Anguilla)
  • Republic Bank (Dominica)
  • Republic Bank (Grenada)
  • Republic Bank (St. Kitts and Nevis)
  • Republic Bank (St. Lucia)
  • Republic Bank (St. Vincent and the Grenadines)
• Separate RepublicOnline Login Republic Bank (BVI)
• Separate RepublicOnline (St. Maarten)

Your employees should provide you with their new account numbers directly. We are also prepared to work with your organisation to ensure that your payroll/ direct credit file meets the Bank’s specifications for processing on our corporate online banking platform. We invite you to assign a liaison who can provide us with a sample payroll file which we will validate, test on our system and return to you to be used as a sample file for future payroll processing when the new system goes live on November 1, 2022.

The appendix of your RepublicOnline User Guide contains complete details of the file specifications for upload.

Registered payees will not be migrated to the new platform. Their details will need to be entered into the new platform.

The platform will only be accessible after our new systems go live on November 1, 2022.

Yes. This provides an added layer of security for our users and is set up during your initial registration process.

Yes. To change your second factor of authentication, simply visit RepublicOnline, go to: My Configurations > Security Devices > Change to set up your new preferred method.

No. You will not be charged for SMS messages.

Yes. When your RepublicOnline registration is approved you will receive an automated email from “RepublicOnline” containing a temporary password.

Your Engagement Lead/ Client Relationship Manager is your main contact for file uploads.

Yes. With the platform approval schemes can be created to allow multiple approval levels.

Yes. Approval schemes allow your company to identify users and their authorisation limits to conduct transactions and must be created for every transaction.

Yes. Your main administrator must take the action to set up additional administrators/users. Each site can have up to 5 admins (maximum). However, the number of users can be unlimited.

You can use the unlock user option using the steps provided below:

1. Login via the website.
2. Enter username.
3. On the password page do not enter the password but select the unlock user option below the password field.
4. When this option is selected it will prompt you to enter your secret answer and email address.
5. When this is done you will receive a confirmation message stating that you were successfully unlocked.

Your customer ID is your unique number that has been assigned to you which allows us to identify you on our system. This would have been shared with you along with your new Republic Bank account number. You’ll need your customer ID for registration and any future instances where a user needs to be verified.
Please contact your Client Relationship Manager if you have not received your new account details.

Only copies of the cheques will be available for viewing on RepublicOnline. Vouchers will not be available.

Your statement history will show your last 12 statements. The time covered by your last 12 statements depends on the frequency of your statements. For example, if you receive quarterly statements, your statement history will extend to the last 12 quarters. If you receive daily statements, your statement history will extend to the last twelve days.

Payments made to incorrect Republic Bank account numbers will not be processed. However, payments made to incorrect numbers from other banks will be processed, as the Bank is unable to validate the other bank account numbers.
If payment is made to an incorrect account number, the funds will be returned through ECACH.